Your privacy is important to us. This Privacy Policy outlines how Travvise Technologies (“we,” “our,” or “us”) collects, uses, and protects your personal information when you access our services related to flight and hotel bookings through our Front Office System (FOS), Business-to-Business (B2B), and Business-to-Consumer (B2C) offerings. By using our services, you agree to the practices described in this Privacy Policy.
We collect personal information that is necessary to provide our services, including but not limited to:
Personal Details: Name, email address, phone number, and physical address.
Booking Information: Flight and hotel preferences, payment details, passport or government-issued identification numbers (where required for travel purposes).
Service Usage Data: Information about how you interact with our website, app, and services, such as IP address, device information, cookies, and similar tracking technologies.
Communications: Any interactions with our customer service, support team, or feedback provided.
We use the collected data to:
We share your information only as necessary and in the following cases:
Service Providers:We work with certified partners like Amadeus, Qatar Airways, Turkish Airlines, and other airlines, hotels, and travel services to process bookings and payments. These third parties have access to your information to perform tasks on our behalf.
Business Partners:To ensure the seamless provision of B2B and B2C services, we may share relevant data with business partners.
Legal Requirements: We may share information to comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of our company, customers, or others.
We are committed to safeguarding your information. We employ industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security of your information.
You have rights regarding your personal data. These include:
Access and Update: You can access and update your personal information through your account settings or by contacting us directly.
Opt-out: You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us.
Data Deletion: You may request the deletion of your account or personal information, subject to our legal obligations to retain data for regulatory purposes.
We use cookies and similar tracking technologies to enhance your experience on our platforms. Cookies allow us to understand user behavior, improve site functionality, and provide personalized content. You can adjust your browser settings to manage or reject cookies, though this may affect your ability to use certain features of our services.
As we work with global partners such as Amadeus and other airlines or hotels, your data may be transferred to, processed, and stored in countries outside your home country. We take steps to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:
Travvise Technogies
Email: info@travvise.com
Phone: +97444406555
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Our website and app may contain links to third-party websites, products, or services. These third-party sites have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices or content of any third-party websites.
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, including providing you with our services, complying with legal obligations, resolving disputes, and enforcing our agreements. When your data is no longer needed, we securely delete or anonymize it.
If you are a resident of the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR), including:
Right to Access: You can request access to your personal data.
Right to Rectification: You have the right to request corrections to your personal data.
Right to Erasure: Under certain circumstances, you may request that we erase your data.
Right to Data Portability: You have the right to request your personal data in a commonly used, machine-readable format.
Right to Restrict Processing: You may request to limit how your personal data is processed. To exercise these rights, please contact us at [Insert Contact Email].
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
Right to Know: You can request information about the categories and specific pieces of personal data we have collected about you.
Right to Delete: You can request the deletion of personal data we have collected about you, subject to certain exceptions.
Right to Opt-out of Sale: We do not sell personal data. However, if we were to engage in this practice, you would have the right to opt out.
To make a request under the CCPA, please contact us at info@travvise.com